We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

We recently lost our brother unexpectedly and we were upset and really in shock and weren't thinking clearly. I called Si and set up an appointment quite quickly. Si met with myself, sister and another brother. He was very professional but also very compassionate and truly cared about our feelings and our brother David. He took care of everything just like he said he would. We had the calling hours at my brother's church not at the funeral parlor and still worked with us. We were all very happy on how beautiful the service turned out and how well organized it was. We would recommend Bagozzi's to anyone who lost a loved one. He treated us and our brother Dave with grace and dignity. Thank you so much Si.

Gini Gozzi April 10, 2021

Si and his staff are so comforting to work with as they are caring and compassionate. Si is so helpful and explains all the details and goes out of his way to make sure the experience is as less stressful as possible. This is my second experience with the crew this year, and I would highly recommend them.

Barbara M. July 04, 2020

I was very satisfied with my experience at Bagozzi Twins. Mr. Bagozzi, especially, and his staff were all exceptionally helpful and considerate. It made a difficult situation a lot easier to go through.

Linda Z. April 22, 2020

Of difficulty in our Dad's recent passing was the world health situation at the time, which prevented our family from offering traditional services. It seemed the guidelines and mandates were changing hourly, which meant revamping and rescheduling our plans almost continually over the course of those few days. Si worked tirelessly with us, as if a brother, to honor our Dad during an upside-down time for our family and for his family and business as well. Growing up around the corner from Bagozzi Twins, a part of our life for years, it is and has been for so many, the natural progression. Peace of mind is immeasurable. We could not be more grateful. The family of James "Spike" LaManna

Cathy LaManna April 01, 2020

Had an excellent experience at Bagozzi’s. They covered every detail and were very considerate.

Diane Kolis Martinez February 23, 2020

...Their work with my Mom was superb to most funeral homes in the Syracuse area...and can be attested by those who attended mom's services.

Chester B. December 20, 2019

I believe Steve Bagozzi went above all expectations of being the best funeral director I've ever had. I will recommend him and his staff to family and friends always.

Luana J. November 07, 2019

They are the best in the business!

David L. August 13, 2019

Steve definitely knows his business. So fortunate to have him in our village! Working with Steve made a difficult situation easier to go through. He is very caring and was very helpful. I would recommend Bagozzis to anyone!

Patricia July 11, 2019

Steve handled the arrangements as if it was for his own family. Always pleasant and caring.

Kathleen June 22, 2019

Steve Bagozzi and the ushers at Bagozzi Twins truly took care of every detail when our mother passed. He has been a trusted friend of not only our family, but also of those in Solvay and the surrounding areas. My sister and I couldn’t be happier with the care and compassion he and his staff showed to our family and visiting friends and relatives.

Don C. June 10, 2019

Si treated me, my family and especially my mom with love and compassion. He is wonderful! He had a busy week, but made sure we felt special.... They are the best. Thank you!

Christine May 22, 2019

Steve Bagozzi and his crew are all beyond amazing and wonderful to work with. They did the best job for my sister’s, aunt’s, other family member’s services, and even more so for my mother’s funeral. I can’t thank them all enough for how smooth and calming they made the funeral plans. We greatly appreciate all the details and attention Steve and his staff gave to my family. Everything was done with extreme care and passion. We will continue to work with Steve’s lovely and professional business throughout our lifetime!

Gabrielle Nicholas April 30, 2019

"I have been telling my father that we should pre-plan his funeral for about two years now. Alas, when he passed away somewhat suddenly last week, no arrangements had been made. No cemetery. No casket. No services. I would have been completely lost if not for Si Bagozzi and the staff at Bagozzi Twins Funeral Home. Everything I needed was explained and organized for me so I could focus my efforts on my family. While there are a tremendous amount of options from which you can choose, I never felt overwhelmed or forced to purchase anything we didn't need or want. Times like this are difficult enough as it is. My family and I are so grateful that we did not have to worry about giving our Dad a proper sendoff."

Tony G. February 01, 2019

"Steve and his staff were exceptional. When my mom passed, I forgot to leave her dentures. Steve made my mom, look like my mom, she looked beautiful! Steve and his staff made everything so easy, and was so kind, compassionate and caring. In such a sad time, Steve and his staff, with their compassion, exceeded my expectations."

Cindy A. October 03, 2018

"My sons and I were SO pleased with Bagozzi's, everything was perfect. Thank you so much!"

Velma P. September 21, 2018

"Everything was thoughtful and well done. You were there for us when we needed you-it is always like family."

Marie M. May 28, 2018

"Always went above and beyond being helpful with all aspects of the funeral and details."

Diana P. January 15, 2018

"The most comforting, caring, helpful service during a most sad and difficult time. We could not imagine anyone else helping us through this process than Steve. Wouldn't put my loved one in anyone else's hands except Steve."

Helen P. February 12, 2018

"They were great!"

Elsa B. February 14, 2018

"Caring and Compassionate, Professional Staff, Excellent Service, Supportive Environment."

Carol March 12, 2018

"Exceptional service from all employees - Outstanding and beyond what was expected from Si. Above and Beyond Service in a crisis situation. Will be forever grateful!"

Lou M. May 08, 2018

"Si Bagozzi and his employees are ALWAYS so professional, courteous and welcoming when we do business with them. They are the BEST!"

Josephine P. March 19, 2018

Si and his team are true professionals - along with being kind, compassionate and sensitive during a most stressful time. Our family has been familiar with and used their services for many years, and would never consider anyone else. Every detail is attended to, explained and carried out with the utmost professionalism. We are grateful for their empathy.

Fran S. August 03, 2020

...Several months ago you handled my Uncle Matt's funeral. He and my father were very close brothers and I was a pallbearer. I would like to say that your services were absolutely excellent. Your team's sensitivity and professionalism were outstanding. I know Michele, Diane and Mike were very pleased as well. I know your family firm has a long distinguished history and you can certainly be proud of your name and your services. Thank you. Joe K.

Joe K. May 13, 2020

Mr. Bagozzi answered each question clearly, and even offered additional information that we may have over looked. Mr. Bagozzi was there each step of the process from notifying him of our loss, through the final resting place, and bringing the family back home. There was respect, reverence and caring from Mr. Bagozzi and each member of his staff that was present during this difficult time. I always thought there should be a 'How To' booklet on basic protocol. A Bagozzi Twins funeral will run smoothly with compassion and yet appear to be a finely tuned performance for the living and the deceased. I've been to several wakes and funeral where this doesn't happen. Family is scattered throughout the funeral home. Services attended by Mr. Bagozzi and his staff are dressed professionally, sport coats are buttoned and are respectful of church servers, etc. I could not think of one thing that they could improve on. Perhaps the weather, but we all know that's beyond anyone's expectations.

Eileen March 29, 2020

Bagozzi's is very professional and super attention to detail. -Thank You!

Suzanne March 17, 2020

After the passing of my sister, all the arrangements and detail were made effortless and pleasant thanks to Steve. He was so knowledgeable, helpful and caring, and the service was beautiful and will be remembered and cherished.

Barbara Moleski January 20, 2020

Si treated my family as if it was his loved one that passed. He made it so easy for us. Thank You! Although we had preplanned, he guided us through it all with kindness and laughter. He made sure my dad had the send-off (military) that he deserved. He showed such respect for my dad. I cannot say enough how well we were treated at Bagozzi's-I will pass our great experience to others. Thanks again

Dolores, Kathy and Lori December 10, 2019

Thank you so much for your compassionate and detailed attention in the planning and execution of my mothers (and previously, my dad's) funeral.

Donald C. August 14, 2019

The Bagozzi twins funeral home provided our family with the upmost respect,care and sympathy. They made such a sad tragic moment a little easier on our family with their professionalism and sincerity. Steve Bagozzi was one of the most genuine and sweetest people to work with and our family thanks him for all his help, patience and kindness ...

Tina P. August 02, 2019

In an extremely difficult time, Steve Bagozzi was excellent. I will never be able to thank him and his staff enough.

William July 02, 2019

Steve was so easy to work with and always available to answer a question or listen to our thoughts. The staff was very professional, helpful and caring. Thank you all.

Jeanne Bruno June 19, 2019

Absolutely outstanding, from beginning to end.

Tom B. May 24, 2019

I can not thank Si enough for what he and his guys did for my family. Such care and detail went into every part of the process. He is a true gentleman and I could not recommend his business enough.

Jennifer May 15, 2019

Bagozzi Twins Funeral Home is an exceptional Funeral Home. Steve and his staff were wonderful to work with. They are always available to answer all your questions. They made my families difficult time with the passing of my Father, much easier to deal with. I would absolutely recommend them for any families loss. They are a class act.

Lou Scrimale March 12, 2019

Everyone at Bagozzi's went above and beyond their services. My Mom looked BEAUTIFUL. Everyone was so caring-Thank you so much for everything!

Kathleen February 11, 2019

"Everything was perfect...all of the staff were very professional."

Joan W. October 03, 2018

"...I would like to say that Steve Bagozzi and his staff were excellent. He went Above and Beyond and helped in so many ways. I would recommend him to everyone. Most of all, my children were very happy with everything - Thank you."

Terry F. August 21, 2018

"Steve was very helpful in making a tough situation very easy. The staff was top notch gentlemen and made the services beautiful. I can't begin to tell you how much I appreciated how nice and helpful everyone was."

Robert M. August 03, 2018

"We were very pleased with Steve Bagozzi and his employees. We have never had to plan a funeral.....They were wonderful every step of the way."

Eileen S. February 14, 2018

"Si and his staff could not have made a horrible event any more beautiful and easier on all of us. Thank you!"

Deb B. January 10, 2018

"Everyone was patient with our family. We never felt rushed, although at times WE had a difficult time moving on to the next step. Even at those moments, the entire staff, including our drivers, were helpful, courteous, and supportive. Much thanks to Steve and his staff."

Elizabeth T. January 08, 2018

"...It was great working with Stephen Bagozzi."

Gloria May 05, 2018

"This funeral home did an excellent job on preparing my mother for viewing under very difficult circumstances. Outstanding!"

John B. March 14, 2018

"I can't thank you enough for what you did for my family and my dad. Everything was better than I ever could imagine! Thank you again!!"

Rae April 06, 2018